Packaging

  • All certificates are packaged very discreetly in padded envelopes.
  • There is no mention of names or any personal information on the outside of the packages.

Carriers

We use any of the following carriers to send your certificate:

  • USPS
  • FedEx
  • DHL

Return Policy

  • All sales are final.
  • If your package is tracked and goes missing, we’ll ship it again for no extra charge.
  • Note: we do not reship if you supply us with a wrong address. The address can be changed if the order has still not been dispatched at our end. As soon as the order is transferred to courier we cannot change any information or return it to you.
  • We also do not reship if your package is shipped back to us. Please keep track of your packages and contact your local courier company or post office in case they cannot locate your address.
  • We refund if and only if the package shipped was a wrong package.

How Much Does Shipping Cost?

Shipping costs are calculated based on where the order is being shipped to and the type of shipping you choose.